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37 Anderson St Cairns, QLD 4870 | 07 4080 2000
37 Anderson St Cairns, QLD 4870 | 07 4080 2000

INFORMATION TECHNOLOGY SUPPORT CAIRNS

IT support company in Cairns, Evolve Equipment Management servicing Northern QLD

IT Business Solutions from Evolve Equipment Management

Our IT department offers a wide range of services throughout Cairns and surrounds, Thursday Island, NPA and Australia-wide. With years of experience in the IT industry, we have developed a in-depth understanding of the challenges faced by businesses when it comes to managing their IT systems. We have the expertise to deliver future ready integrated technologies IT solutions, and IT support services in Cairns and surrounds when your business needs it. 

Our Cairns Business IT Support Services Include:

  • Managed IT Services
  • Backup and Disaster Recovery
  • Endpoint Security
  • Cyber Security
  • Cloud Solutions for SMB
  • Server Upgrades
  • Laptop and Desktop Upgrades
  • Network Upgrades, Design and Implementation
  • Microsoft 365 License Subscriptions
  • Internet Consultation and Recommendations
  • Wireless Networking
  • Remote and Onsite IT Support
  • Device Maintenance and Repairs on Commercial Hardware
  • Risk Assessments
Cairns IT Services for businesses, we offer managed IT services for your peace of mind

Cairns IT Support & Managed IT Services Solutions

As the region’s preferred provider of business IT solutions, Evolve Equipment Management offers support for Cairns businesses through Managed I.T. Services for small to medium organisations in Cairns, Atherton Tablelands, Port Douglas, Innisfail & Tully and throughout Australia. Our experience ensures seamless planning and integration of IT services and products to boost your productivity, meet your growing business needs and offer peace of mind when your business needs it.

What Are Managed IT Services? 

Our Cairns business IT services ensure that your IT systems are running effectively and efficiently, allowing you to focus on your core business activities rather than worry about technology. Managed Services is the industry standard for outsourcing the management, maintenance and support of your I.T. network. This comprehensive approach means that we can assist with designing your IT system to meet your current business objectives, with future scalability in mind.

What is Included in Managed IT Services? 

IT Systems maintenance with managed IT services from Evolve Cairns
PROACTIVE MAINTENANCE

This is key to ensuring your network and I.T hardware are functioning at its best. Enjoy stress free Business IT Management.

IT Network Performance management in cairns for small businesses
Network Performance

Our network monitoring ensures regular updates and patches keep your network and computer system running smoothly.

Control Costs

Fast, knowledgeable service & recovery strategies are a huge factor in decreasing operational I.T downtime and associated expenses.

Network Security company Cairns
NETWORK SECURITY

We deploy advanced security measures to protect your sensitive data and mitigate potential breaches and cyber threats.

SERVICE & SUPPPORT

With precise job management systems, we are able to respond quickly and efficiently to your support requests, both remotely and onsite.

Cairns Managed Backups and systems management for IT in companies
MANAGED BACKUPS

Regular backups are checked and monitored to guarantee your data is available when needed.

NETWORK PLANNING & IMPLEMENTATION

Evolve IT knows how important it is to have up-to-date IT Hardware and Software. Outdated IT equipment can cause unnecessary & inconvenient down time as well as security risks, severe data corruption, and limited flexibility. That is why we not only conduct regular IT health checks, but also plan ahead for growing your business, or future upgrade requirements to your network setup. By ensuring we completely understand your small business IT system, we can implement tailored IT installations and ensure your IT project runs smoothly and on budget.

IT System Health Check

During an IT Health Check we will identify • Network security, • Email security, • Data backups, • Network performance and • Overall health of your IT infrastructure. It is more common than people would assume, that we find a serious flaw that could cause a major disruption to your business network and subsequent data loss. Once an IT health check is complete, if we have any concerns about the health of your network, we are then able to advise the best course of action to rectify issues as they arise. Any issues we find will be presented and provided alongside suitable IT solutions tailored to your business.

IT Planning Cairns & North QLD

When planning a digital transformation project or network upgrade or install, it is important to have a network plan identifying all aspects and objectives of the upgrade. We begin with a complete site audit followed by a tailored plan which is created to ensure the entire project runs smoothly. Thorough testing of the project is completed to identify any potential issues and rectify prior to implementation. We also consider the requirements of current team members while considering needs you may have if your business expanded. A scalable IT plan allows you to respond rapidly to changes and business growth if necessary.

IT Implementation & INSTALLS

To decrease downtime, IT implementation is typically delivered in multiple stages and outside the client business work hours. The implementation stage is a collaborative process working together to minimise disruption and take the stress out of the process. Our responsive technician team are highly experienced at ensuring IT installs are executed in a timely and efficient manner.

Technical Training & Support

The final stage of our IT solutions in cairns and surrounds is reviewing the roll out and providing remote and onsite support for the end users as needed with all new systems. Some training may be required if new systems have been implemented, and we offer seamless support to keep your business moving. Whether it's new computers, an upgraded phone system, or cloud-based software solutions, our friendly team offers specialist support when you need it most.

Why Choose us?

Whether it's setting up your initial software and hardware configurations, consulting on your cloud computing requirements, or diagnosing network problems and failures, assessing cyber threats, updating your microsoft accounts, or virus removal, our managed services team is highly experienced in assessing and supporting your business IT needs.

Customer-Centric Approach:We build strong client relationships and offer tailored solutions to meet your business goals.

Expert Team: Our cairns-based tech support team has the latest industry knowledge and experience with an ever-growing suite of tools , hardware and software. We take pride in delivering outstanding results.

Reliability and Trust:Our reliable IT solutions and exceptional customer service always exceed expectations. Trust us to deliver every time.

Cost-Effective Solutions: Our solutions are designed to deliver maximum value for your investment, ensuring a strong return on your IT expenditure.

With You From Start to Finish: Our team audits your IT infrastructure, hardware, licences and connectivity devices across multiple platforms. We can provide recommended hardware, software, security and licence changes needed to get your network performing optimally.

On-Call IT Support in Cairns offering networking, computer support and IT Systems services in Northern QLD

IT Health Check

Register for an IT Health Check for your organisation. This health check includes assessment of:

  • Infrastructure (Cloud, Server, Network and Power)
  • Devices (Desktop computers and Laptops)
  • Software and Operating Systems
  • Security
  • Backups & Data Recovery

A report with recommendations will be provided, including recommendations based on any other IT requirements. This is perfect for business owners who like to be confident of their business capabilities and security, to ensure maximum efficiency and uptime.

NB: This audit is only on PC based equipment, not including Mac devices. Conditions and charges apply.

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Our BRANDS

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Our Industries

Managed IT Services for Education Institutions in Cairns
Managed IT services for healthcare offices in cairns
Government IT services in Cairns and surrounds
IT support for mines and managed IT services for mining locations in QLD
Managed IT support for legal services in Cairns
Corporate IT support and management in Cairns and Townsville
Managed IT support for Finance and Accounting businesses in Cairns
Media and Telecommunications managed IT services Cairns
IT Managed services for the construction industry in North Queensland from Evolve
it support for not for profit businesses in cairns with managed it services from Evolve
It Support and managed services for the real estate industry from Evolve Cairns
It support in cairns for tourism and hospitality businesses