Quality Policy

• Responsibility.... To our Customers, To our Team Members, To our external stakeholders and, To the Community
• Interaction.... We should treat those with whom we have dealings as we: ourselves would be expected to be treated
• Teamwork.... We should work together effectively in a positive and co-operative manner. Think “WE” not “I”
• Best Effort.... Each person should do their best in each task undertaken. Every task is important and should be done well. Details matter!
• Integrity.... We must be honest. We must honour our commitments. We must be consistent and fair

Evolve is built on a firm commitment to our quality objectives, ensuring the delivery of reliable, service-driven products. To achieve this, we follow these key principles:

Customer Focus: We strive to understand our customers’ needs and provide tailored solutions that add value andbuild long-term relationships.

Compliance and Standards: We ensure that our products, services, and processes comply with applicable regulations, relevant industry standards, and best practices, including ISO 9001 and other relevant certifications.

Continuous Improvement: We review the QMS System and are dedicated to continuously improving our processes, technologies, and services through regular review. This involves encouraging team member feed back and leveraging data-driven decision-making.

Team Member Involvement: We empower our team members through training, development, and engagement, recognising that a skilled and motivated team is key to maintaining and enhancing quality.

Sustainability: We commit to incorporating sustainable practices in our operations to ensure long-term success and a positive impact on the environment, our community and future generations.

For our Customers:

• Cultivate and sustain long term, mutually beneficial relationships
• Deliver industry compliant products and services with responsive support
• Fulfill all contractual commitments
• Proactively adapt to changing customer needs

For our Team Members:

• Provide long-term career paths and opportunities
• Give clear responsibilities and methods of work
• Provide fair remuneration based on skills and effort
• Ensure a safe work environment
• Foster a positive and co-operative work environment
• Enable all team members to share in company success

For our Company:

• Sustain and uphold a professional market presence
• Implement and operate a compliant QMS which meets the requirements with AS/NZS ISO 9001:2015
• Enhance our reputation for performance and Integrity
• Regularly review and refine business values and objectives
• Achieve sustainable profitability
• Promote social and environmental responsibility
• Encourage customer loyalty
  

For our Community:

• Be good citizens and promote well-being
• Invest in local support and local business

For our External Stakeholders:

• Ensure compliance with all applicable statutory and regulatory
• Collaboration with suppliers to maintain a supply chain that fosters quality and innovation
• Uphold ethical business practices ensuring integrity in all interactions